Booking Policies

What happens if I miss my flight or my flight is delayed?

If your flight is delayed we will be waiting for you at the arrivals gate or in case of a long delay we will re arrange the schedule. Please contact us as soon as possible or call your drivers cell phone. If your flight was cancelled or you miss your flight and we don’t hear from you, you will be charged for the time we had to wait for you at the airport.

Hotels

It is much easier to meet you at your hotel. Ask your concierge or the reception where you will meet us and they will be informing you. At a lot of small hotels in Athens there is not much space for park, so the driver you will meet you at the hotel and the car boarding will become the last moment.

Cruise ships

For the cruise ships at the port of Piraeus there are Terminal A and Terminal B. There is also a bus connecting the two terminals. Please do not use it. Please exit from the gate that your ship has docked. Then you will meet your driver holding a sign with the company name (Athens VIP tours) and your name on it. If you travel incognito please suggest what it should be written on the sign. Please make sure that you have your drivers cell phone number in case of something goes wrong.

Airport

After your arrival, collecting your baggage and clearing customs you will be directed to the arrival area (public lounge). There are a lot of people waiting for the passengers. Some of them holding up signs with names on them. Your driver will be there holding a sign with the company name (Athens VIP tours) and your name on it. If you travel incognito please suggest what it should be written on the sign. Please make sure that you have your drivers cell phone number in case of something goes wrong, maybe a long wait for your luggage, or a missing luggage.

Top Questions

Why us?

We are the best. We offer you private driver and tour with competitive prices.

Is it tipping obligatory?

Tips in Greece are optional. However if you are happy with the quality of your service you can give an amount about 10%.

Do prices include taxes etc.?

Our prices include taxes, fuel cost etc. Tickets to sites and lunch or dinner are not included.

Can you reserve hotel for or organize customize tours?

Tourist services is our business. We can arrange for you anything you need including tours, accommodation, dinners etc.

I’m in Athens for the day or a half day. How can you help me?

For visitors of Athens who have very short time its ideal to have a private tour for the day. You can visit all the city highlights in a very short time, or go shopping then drive your next stop and final drive back to your hotel or airport.

What happens if your cruise boat does not dock

You won’t be charged if your boat does not dock. We will re arrange the schedule to pick you up when your boat arrives at the port.

How can I make a reservation with Athens VIP tours?

You can use our service on line through our contact form or you can send an email or a simply phone call. Then you may require securing your reservation with a deposit or credit card through secure channel.